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Reliable day-to-day operations for businesses that depend on live systems, monitored, managed, and enhanced with AI-backed intelligence.
— Trusted by Leading Brands Across India —
India's new data protection law applies to every business that keeps customer, student, patient or employee details. We do the entire setup for you in 15–30 days, at a fixed price, without you having to learn any software.
Not demos, not pilots — every AI service below already runs inside our own products and our clients' live systems. Grounded answers, every citation linked to source.
Custom chatbots and RAG knowledge systems on your data. Built the same way as VakeelSaathi's 50,000-judgment legal index.
Learn more → AI-02 · PREDICTIVE MLChurn, no-show, lead scoring, demand forecasting, fraud detection. The same tech behind RealZent's ShowUpAI.
Learn more → AI-03 · AGENTSAutonomous agents that finish multi-step work — compliance filings, PII discovery, ticket triage. Live in Dcomply with 51 connectors.
Learn more → AI-04 · OBSERVABILITYAnomaly detection and predictive incident response that catches issues before users notice. Cut one client's MTTR by 78%.
Learn more →Ongoing operations for live systems. We take ownership so your team can focus on growth.
We provide ongoing maintenance for live websites, e-commerce platforms, SaaS applications, and internal portals. Our services include bug fixes, performance optimization, dependency updates, and targeted improvements, all enhanced by AI for speed and precision.
Explore service OPS-02 InfrastructureWe manage cloud and server environments end-to-end, hosting setup, AI-assisted monitoring and alerting, automated backups, security hardening, uptime management, and migration support during scaling.
Explore service OPS-04 MessagingWe support transactional SMS, OTP delivery, email systems, WhatsApp notifications, delivery monitoring, failure analysis, and DLT compliance. AI tools identify issues across high-volume notification pipelines faster than manual review.
Explore service OPS-05 SecurityOur security monitoring leverages AI-assisted tools to detect access anomalies, flag unusual activity, and enable faster incident response, reducing the time between detection and action to protect your business.
Explore serviceBeyond managed services, we build and operate 11 SaaS products for Indian businesses, professionals, and property markets.
DPDP & 80-module compliance platform
India's Legal OS — courts, AI research, billing
Brokerage OS — CRM, AI, RERA, GST, ShowUpAI
Creator OS — newsletters, courses, monetization
SMS, WhatsApp, Voice gateway — TRAI compliant
Event registration & seat allotment
AI-first digital publishing for media
Marketing analytics & attribution
NCR buyer-side property consultants
Verified furnished stays in NCR
NCR farmland & agri property
Deep-dives, dashboards & pricing →
We don't just manage systems. We become your technology partner. Here's what sets us apart from typical IT service providers.
We've been managing live production systems since 2014. Our experience spans enterprise applications, high-traffic portals, SaaS platforms, and mission-critical e-commerce systems.
Every service we deliver is augmented by AI, from intelligent monitoring that catches issues before users notice, to automated incident response that cuts resolution time by up to 60%.
Our clients stay because their systems run quietly and reliably. We measure success not by projects delivered, but by uptime maintained and incidents prevented.
We operate on predictable monthly engagements with clear scope and SLAs. No surprise invoices, no scope creep, just reliable operations with transparent reporting every month.
We intentionally serve fewer clients to provide deeper engagement and faster response times. Your systems get dedicated attention, not a ticket number in a queue of hundreds.
Our processes are audited and certified to international standards. From incident management to change control, every operation follows documented, repeatable workflows.
Our managed operations model works best for businesses that rely on technology every single day.
A proven four-step process to take ownership of your systems and keep them running at peak performance.
We review your existing application, servers, messaging setup, and current challenges using AI-assisted analysis tools for faster, deeper insights.
We define what we take responsibility for, with clear boundaries, SLAs, and transparent expectations from day one.
We work on a prepaid monthly model covering operations, monitoring, and agreed development bandwidth with full transparency.
We actively manage, maintain, and improve your systems with AI-assisted tooling so your team can focus entirely on growth.
Real-world production systems we've supported for enterprises and growing businesses.
Deep-dives on real projects with the architecture choices, trade-offs, and metrics that mattered.
Production RAG indexing Indian Kanoon judgments. Every answer cites the source paragraph. Sub-500ms retrieval, near-zero hallucinations.
Queue architecture, health-based carrier failover, DLT compliance gate, WhatsApp Business API at scale.
Alerting redesign, on-call playbooks, and AI-driven anomaly detection at a Delhi D2C brand. 12-week engagement.
Pick your industry to see the use cases, tech stack, pricing, and proof for AI chatbots built specifically for your vertical.
WhatsApp support, product Q&A, cart recovery, order tracking. Cuts L1 tickets 40-60%.
See playbook PB-02Case law research, contract Q&A, client intake, DPDP compliance, multilingual drafting. Built by the VakeelSaathi team.
See playbook PB-03WhatsApp lead qualification, semantic property search, RERA Q&A, site visit booking. RealZent + LandlordAgent proof.
See playbook PB-04Patient intake, appointment booking + no-show prediction, clinical protocol Q&A. HIPAA + DPDP compliant, on-prem option.
See playbook PB-05In-app help + sales assistants + enterprise onboarding. Flat pricing beats Intercom Fin above 500 monthly resolutions.
See playbook PB-06Doubt-solving on lecture content, admissions bots, WhatsApp student support in 8 Indian languages.
See playbookLong-term reliability is the reason our clients stay with us.
The Sleepless Team Was Great To Work With And Interpreted Our Needs Perfectly.
Excellent Company! I will definitely work with them again. Good communication, good work, on time.
I would like to thank the team DCS for their tremendous work in developing our platform. They have been phenomenal partners when it comes to bug fixing, adding additional features, etc.
Understanding majority of our requirements, providing alternative routes and methods, fairly good quality, deliver on timelines. This is much harder to find than technology skillsets.
real people, real numbers — ask any of them.
Expert perspectives on application management, server operations, AI integration, and technology trends for growing businesses.
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We use proven, production-ready technologies to ensure reliability, security, and scalability.
Angular · React · Node.js · Python · PHP · Java · JavaScript · Bootstrap · Sass
React Native · Flutter · Android Native · iOS Native · Ionic · Swift
Laravel · CodeIgniter · Symfony · WordPress · Shopify · Magento · Drupal · OpenCart
MySQL · PostgreSQL · MongoDB · DynamoDB · Elasticsearch · Firebase · BigQuery · Oracle
AWS · Google Cloud · Azure · DigitalOcean · Linode · Contabo · GitHub · GitLab
OpenAI · Claude · LangChain · TensorFlow · PyTorch · Hugging Face · RAG Pipelines
Everything you need to know about working with Decipher for your managed operations and AI solutions.
Trusted and certified by leading industry bodies
ISO 9001:2015
IAF Accredited
IAS Certified
MSME RegisteredIf your application, website, or platform is already live, we can take over operations and keep it running smoothly with AI-enhanced monitoring. Ask Deci anything about it, or send us a note via the contact form.
With offices in Gurugram, Palwal, and Frisco (Texas), we provide round-the-clock operations support across time zones.
295, Block C, Sushant Lok III, Sector 57, Gurugram, Haryana - 122003
Our primary operations center handling enterprise clients, AI development, and 24/7 monitoring.
66, Arya Nagar, Palwal, Haryana - 121102
Extended development team and backend operations support hub.
13919, Berryfield Ln, Frisco, Texas 75035, USA
Serving North American clients with local presence and US-timezone support.