Ops Audit
Free (90-day)
- ✓ Infrastructure and application review
- ✓ Monitoring, backup, and security baseline
- ✓ Cloud cost optimization opportunities
- ✓ 90-day transformation roadmap
- ✓ Optional on-site kickoff in Bengaluru
Decipher runs managed IT services and application operations for Bengaluru businesses as a remote-first partner. To be direct about it, we do not operate a physical office in Bangalore. Our two operations centres are in Haryana (head office at Sushant Lok Sector 57, Gurugram and a second office at Arya Nagar, Palwal), same country, same timezone as your Koramangala engineering team. For critical infrastructure changes, security reviews, and enterprise onboarding, our engineers fly down to your Bangalore office. For everything else, remote is faster.
Remote is Bangalore's default. Most product companies from Koramangala to Whitefield already run remote-first engineering, with staff spread across Bengaluru, Hyderabad, Pune, and abroad. A managed services partner sitting in Gurugram is closer, timezone-wise, than the SRE they hired in Berlin. What matters is that the ops team understands the AWS Mumbai region, knows how Razorpay and PhonePe webhooks behave under load, and can be reached inside 15 minutes when Zomato-scale traffic hits your API.
For work that genuinely needs hands on a machine or a whiteboard in the same room, we fly down. A typical annual cadence for a standard engagement includes an on-site kickoff during onboarding, one quarterly SRE and security review at your office, and one visit tied to any major infrastructure change. That is 2 to 4 visits per year, which is honestly more in-person contact than most Bangalore SaaS companies get from their own remote engineers.
Six operational domains, each delivered as a monthly retainer with clear SLAs, monthly reports, and named engineers. Click through for the full service page.
Day-to-day ownership of live applications, websites, and SaaS platforms. Bug fixes, performance tuning, AI-enhanced monitoring, and controlled ongoing development within the retainer.
See service SVC-02 SaaSMulti-tenant reliability, tenant-level isolation checks, API rate-limit ops, SSO integration, and enterprise SLA compliance for B2B SaaS platforms serving Bangalore's product-heavy market.
See service SVC-03 InfrastructureAWS Mumbai, GCP asia-south, Azure India, DigitalOcean, and bare-metal management. Monitoring, backups, patching, resource scaling, and full infrastructure lifecycle for production.
See service SVC-04 MessagingSMS gateway ops, OTP delivery, DLT compliance, WhatsApp Business API, transactional email health, and multi-channel notification pipelines for high-volume Bangalore product usage.
See service SVC-05 SecurityContinuous security monitoring, WAF configuration, vulnerability scanning, access control, SSL lifecycle, backup verification, and disaster recovery planning aligned to SOC 2 and ISO 27001.
See service SVC-06 AIProduction AI systems, RAG pipelines, workflow automation, AI-enhanced monitoring and anomaly detection, and integration of LLMs into your existing SaaS or product stack.
See serviceTell us your current stack, your top pain areas, and whether you need SOC 2 or ISO 27001 alignment. We come back with an audit scope in 48 hours. If your team is in Bengaluru, we can book a follow-up on-site meeting at your Koramangala, HSR, or ORR office.
Pricing scales with system complexity. Ranges below are typical for mid-market Bangalore SaaS. Enterprise scope is quoted after a short discovery via the contact form.
Free (90-day)
From ₹1,00,000/mo
From ₹1,50,000/mo
Pricing scales with system complexity. Ranges typical for mid-market Bangalore SaaS. Custom enterprise scope quoted via the contact form.
Four Bangalore sector clusters where our operational patterns fit naturally.
Multi-tenant reliability, tenant isolation, API rate-limit ops, SSO, enterprise SLA compliance, and audit trails for B2B SaaS shipping to global customers.
GPU workload management, model serving reliability, vector database ops, RAG pipeline monitoring, and cost containment for LLM-heavy production systems.
Payment reconciliation systems, KYC and AML integrations, RBI audit-trail compliance, PCI DSS environment hygiene, and transaction-log integrity monitoring.
Storefront uptime, payment gateway operations, ShipRocket and Delhivery integrations, festive-sale surge capacity, and Core Web Vitals maintenance.
Bangalore-only MSPs are structurally expensive. They pay Bangalore ops salaries (which have inflated 40 to 60% over the last five years), pass those costs on, and still hit the same recruiter wall for senior SREs that every Koramangala product company hits. An India-wide team dodges that pricing distortion without giving up anything that actually matters for remote ops delivery.
Two Haryana offices: Gurugram (Sushant Lok Sector 57) as head office. Palwal (Arya Nagar) handles our overnight ops rotation. We serve clients across India (Delhi NCR, Mumbai, Bangalore, Chennai, Pune) and internationally in the USA and UAE. See our USA consulting page for the global engagement model. More about Decipher →
Book a quick chat with Deci or request an ops audit. Either way, a real ops engineer takes the call, not a sales rep. If the fit is right, we can book an on-site kickoff at your Bengaluru office within 3 weeks.