We take responsibility for applications that are already live and running
Most businesses do not encounter significant challenges during the initial launch of applications.
However, they often face difficulties in maintaining and supporting applications after deployment.
After a website, SaaS product, or business application is launched, the primary challenge becomes ensuring ongoing stability, security, performance, and reliability. This is the focus of Managed Application Operations.
At Decipher, we provide long-term operational management of active applications, allowing businesses to avoid frequent system failures, unreliable service providers, and the need for reactive problem-solving.
What Are Managed Application Operations?
Managed Application Operations refers to the ongoing management, maintenance, and support of live applications essential to daily business operations. This includes:
- Monitoring application health
- Resolving issues proactively to prevent outages
- Managing servers and infrastructure
- Managing messaging systems such as SMS and email
- Facilitating structured development and ongoing improvements
Who This Service Is For
Our Managed Application Operations service is intended for businesses that:
- Have an existing live application, website, SaaS product, or portal.
- Depend on technology for revenue or daily operations.
- Cannot afford downtime, slow performance, or failed notifications.
- Seek to reduce the complexity of managing multiple vendors.
- Prefer predictable monthly operations over ad-hoc fixes.
If you require one-time development or quick fixes, this service is not suitable. Unlike project-based development, Managed Application Operations is an ongoing responsibility rather than a single delivery.
What We Take Ownership Of
We don’t just build systems and walk away. We take ongoing responsibility for keeping them stable, secure, and operational.
Application Maintenance & Stability
We maintain live applications by managing bug fixes, updating dependencies, tuning performance, and resolving issues. This ensures your system remains stable as usage increases.
Server & Infrastructure Management
We manage hosting environments, cloud servers, backups, uptime monitoring, scaling, and security for production systems.
Messaging & Notifications
We ensure reliable operation of transactional SMS, OTPs, email delivery, and notification systems, including DLT compliance and delivery monitoring.
Controlled Ongoing Development
We support planned improvements and enhancements within defined monthly limits to maintain clear scope and control.
Security & Continuity
We implement monitoring, access control, vulnerability assessments, and recovery planning to protect your system from downtime and data loss.
How Our Managed Operations Model Works
Step 01
System Review We start with a detailed review of your existing application, infrastructure, messaging setup, and operational risks.
Step 02
Scope Definition We clearly define what we will manage, what is included, and operational boundaries, no ambiguity.
Step 03
Monthly Retainer All services are provided on a prepaid monthly retainer covering operations, monitoring, and agreed development support.
Step 04
Ongoing Operations We actively manage your application day-to-day so your internal team can focus on growth, customers, and business decisions.
Industries We Support
Our operations model works best for businesses that rely on technology every day.
Let’s Review Your System
If your application, website, or platform is already live and needs reliable ownership, we’d be happy to review your system and discuss how we can help.
- jposwal
- +91-9911 202099
- info[at]decipherconsultancy.in
Head Office
Gurugram
295, Block C, Sushant Lok III,
Sector 57, Gurugram,
Haryana- 122003
Branch 01
Palwal
66, Arya Nagar, Palwal,
Haryana- 121102
Branch 02
USA
13919, Berryfield Ln,
Frisco, Texas 75035,
USA
