About Decipher Consultancy | Managed IT & Application Operations Company in India

A Tech-Focused Operations Team We take ownership of running digital systems, not just build them

Decipher Consultancy Services supports businesses that depend on technology daily. We partner with companies operating live websites, e-commerce platforms, SaaS products, and business applications, ensuring their systems remain stable, secure, and operational as they grow.

We differ from typical IT agencies. Our work starts once your system is live, managing daily operations so founders and internal teams can focus on growth rather than troubleshooting.

History

How it started

Decipher started with a simple idea. Most businesses don’t fail because of bad ideas, but because their systems aren’t kept up properly after launch.

After years of building and managing systems in different industries, we noticed the same issues kept coming up. Companies would launch new applications, then vendors would leave, infrastructure became a patchwork, and messaging systems often failed at critical moments.

We started Decipher to fill this gap and act as a long-term operations partner, not just a short-term vendor. Since then, we’ve helped startups, small businesses, and large companies manage their important technology in a reliable and responsible way.

What We Actually Do

We take operational ownership of live digital systems.

That includes:

Maintaining running applications, portals, SaaS platforms, and e-commerce websites
Managing servers, cloud infrastructure, backups, and uptime
Ensuring transactional messaging (SMS, OTPs, emails, notifications) works reliably
Handling security, access control, and continuity planning
Supporting controlled, ongoing development without chaos

We don’t promise everything. We promise clarity, accountability, and consistency.

about us

We are a merry bunch of strategists, designers, architects, developers, parents, artists, and innovators, and we take pride in the hundreds of successful solutions we've delivered and the relationships we have with our clients.

12+

year of work experience

500+

projects delivered

10+

industries served

96%

client retention

Our culture

What Makes Us Different

While most IT companies prioritize delivery, we emphasize responsibility.

We operate on monthly retainers rather than ad-hoc tasks.
We serve a select number of clients to provide deeper engagement.
We do not outsource critical operations without careful consideration.
We design systems with the expectation that they will be stressed, scaled, and targeted.
We prioritize uptime, not just project completion.

Our clients trust us because their systems operate quietly, consistently, and without disruption.

Who We Work With

We work best with businesses that:

Have live, revenue-generating systems
Cannot afford downtime or unreliable messaging
Prefer long-term partnerships over short projects
Understand the value of stable operations

Industries we commonly support include:

E-commerce businesses
SaaS and product companies
Technology-driven SMEs
Business portals and internal platforms

Leadership Team Shake hands with our team!

Behind Decipher is a hands-on team of engineers, system architects, and problem-solvers who have spent years working with real production systems, not just demos and prototypes.

Our leadership remains directly involved in technical decisions, architecture reviews, and operational planning. This ensures accountability, continuity, and quality across everything we manage.